The fastest growing IT-BPM industry puts Iloilo in the map as Center for Excellence for IT-BPM Operations and provides thousands of jobs to Ilonggos. The industry grew from the abundant supply of skilled workers and professionals, availability of PEZA (Philippine Economic Zone Authority) Certified commercial areas,  steady power supply, dependable data connectivity, and business-friendly climate.


  • Iloilo City is recognized as a Center for Excellence for IT-BPM Operations by the Department of Science and Technology (DOST) and the IT and Business Process Association of the Philippines (IT-BPAP) because of the development of a good ecosystem that attracted multinationals and BPOs.
  • Iloilo City was also declared the top location for business environment and risk management (BERM) with a score of 96 percent because of its low vulnerability to natural disturbances and business friendliness.
  •  52 BPO companies* are currently operating in Iloilo with over 22,000 full time employees* while generating 84,000 indirect jobs.
  • Over 30 tertiary institutions, including 8 universities, turn out approximately 20,000 competent college graduates every year with degrees in business, teaching, arts and science, medical and health-related, agri-fisheries, engineering, information technology, law and criminology.
  • These graduates are English-proficient, highly trainable  and immersed in Western-oriented culture, and can readily supply talent requirements of service oriented industries.

Source: Iloilo Federation for Information Technology


Among the types of business process management companies present in Iloilo are contact centers, captive, IT, KPO, and animation services. The number of locators are growing as more companies  find Iloilo’s economy and business climate favorable.

Top Accounts for BPO

  • Customer Services
  • Health Care Services
  • Travel Services
  • Retail Services
  • Accounting and financial services
  • Legal services
  • I.T. Support

Source: Iloilo Federation for Information Technology


IFIT is a non stock, non profit organization that is committed to developing the IT industry in Iloilo through training and development, certification, investment promotion, and start up mentoring. To visit their website, please click the logo above.

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